Reviews Dashboard

Overview of your review performance and WhizzScore

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WhizzScore™
Excellent
+3 ▲ vs last month
Rating Score 85
60% weight
Volume Score 72
20% weight
Response Score 88
20% weight
Total Reviews
1,247
12.5% vs previous period
Avg Rating
82/100
3.2 vs previous period
Pending Response
23
View pending reviews
Response Rate
87%
5.1% vs previous period
Rating Trend
Reviews by Channel
Channel Performance
Channel Reviews Avg Rating Score Distribution
Google 487 86/100 39%
Booking.com 412 81/100 33%
TripAdvisor 235 79/100 19%
Expedia 68 77/100 5%
Hotels.com 45 74/100 4%
Pending Actions
Awaiting Response
Need your attention
23
Drafts Ready
AI responses to review
8
Low Ratings
Score below 40
5
Latest Reviews
View all
92
Sarah Johnson Google
Amazing stay! The staff was incredibly friendly and the room was spotless...
88
Michael Chen Booking.com
Great location and beautiful views. Breakfast was excellent with many options...
68
Emma Williams TripAdvisor
Decent hotel overall. Room was clean but a bit small. WiFi could be better...
45
David Martinez Expedia
Check-in was slow and the air conditioning wasn't working properly in our room...
95
Lisa Thompson Google
Absolutely wonderful experience! The spa was incredible and the restaurant served...