Reviews Inbox
Manage and respond to guest reviews across all platforms
1,247
Total Reviews
82/100
Avg Rating
23
Pending Response
87%
Response Rate
| Review | Rating | Channel | Date | Status | Actions | |
|---|---|---|---|---|---|---|
|
Ahmed Al-Rashid
"Absolutely fantastic stay! The staff was incredibly welcoming..."
|
Feb 28, 2026 | Responded | ||||
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Sarah Johnson
"Good location and clean rooms, but the breakfast could be improved..."
|
Booking.com | Mar 1, 2026 | Pending | |||
|
Marcus Weber
"Disappointing experience. The room was not as described..."
|
TripAdvisor | Mar 2, 2026 | New | |||
|
Li Wei
"Great hotel with amazing views. Will definitely come back..."
|
Feb 25, 2026 | Responded | ||||
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Emma Thompson
"Best hotel we've stayed at in Dubai. Everything was perfect..."
|
Booking.com | Mar 3, 2026 | New | |||
|
Raj Patel
"Average experience. The pool area was nice but rooms need updating..."
|
TripAdvisor | Feb 27, 2026 | Pending | |||
|
Fatima Hassan
"Wonderful hospitality and great amenities. Loved the rooftop..."
|
Mar 4, 2026 | New | ||||
|
James O'Brien
"Decent hotel for the price. Staff was helpful but slow service..."
|
Booking.com | Feb 20, 2026 | Responded | |||
|
Yuki Tanaka
"Exceeded all expectations! The spa was world-class..."
|
TripAdvisor | Mar 5, 2026 | New | |||
|
Maria Garcia
"Not great. Noisy rooms and the AC wasn't working properly..."
|
Feb 22, 2026 | Archived |